As customer acquisition costs continue to climb, guest loyalty is becoming one of the most valuable assets in hospitality, according to the 2023 EHL Hospitality Insights report. In a competitive…
The Hotel Manager’s Guide to Reducing Employee Turnover
Almost 3 million people in the U.S. quit their jobs in leisure and hospitality during the first four months of 2024. A July 2024 report from Schmidt & Clark highlights…
AI in Hospitality: 3 Proven Tools Hotel Managers Are Using To Drive Operational Excellence
Artificial intelligence (AI) will be an important part of your hotel management tech stack in 2025. AI is changing the hospitality industry by helping hotels run smoother while reducing costs…
